Social Media Policy

Multichem Social Media Policy

This policy outlines how Multichem engages with users on social media platforms, including Facebook, Instagram, and others. By interacting with us online, you agree to the following guidelines.

1. Community Guidelines

We welcome respectful and constructive conversation. Please do not post:
- Offensive, abusive, or discriminatory comments
- Personal health details or private information
- Spam, misleading claims, or promotional content
- Medical advice or suggestions that may breach safety guidelines

We reserve the right to hide or remove comments that violate these terms or local advertising regulations.

2. Medical Advice Disclaimer

Comments, posts, and messages on our social channels are for general informational purposes only and do not replace professional healthcare advice. Evoflex is a general-sale Medicine for the temporary relief of low back pain, muscular pain, and joint pain. Contains diclofenac diethylamine 11.6 mg/g, methyl salicylate 100 mg/g, capsaicin, menthol, and linseed oil. Always read the label and use as directed. If symptoms persist, talk to your healthcare professional.

3. Moderation

Our pages are monitored during business hours. We do our best to respond to questions but may direct you to contact us via email for more detailed or private enquiries.

4. Your Content

By posting on our social pages, you grant us permission to use, share, or republish your content (e.g. reviews or tagged photos) in marketing materials or on our website, unless you specify otherwise.

5. Reporting Concerns

If you believe a comment or post on our page is inappropriate or inaccurate, please message us directly or email: sales@multichem.co.nz.